Sprint Nextel OVATION U727 Manual de usuario

Sprint Mobile BroadbandUSB Modemby Novatel WirelessOvation™ U727 www.sprint.com © 2007 Sprint Nextel. All rights reserved. SPR

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92 Section 2C: Menu OptionsTo enable the Novatel Wireless Network Adapter:1. Disconnect your device from the network. (If you are connected to the ne

Section 2C: Menu Options 93䢇 EVDO Only: Select the EVDO Only option if you would like to have Sprint Mobile Broadband connect to only 1xEV-DO networks

94 Section 2C: Menu OptionsRoaming PreferenceThe Roaming section is used to change your roaming preference. Your coverage area and billing charges dep

Section 2C: Menu Options 95䢇 Roaming Only: Directs your device to select a network that has a roaming agreement with Sprint. Enabling and Disabling Ro

96 Section 2C: Menu OptionsApplying your Roaming Preference1. Click OK or Apply on the Settings dialog box to reset your device. When you apply your r

Section 2C: Menu Options 97䢇 Change User Lock – This option enables you to change and customize your user lock code. (See below for more information o

98 Section 2C: Menu OptionsTo enable the lock feature:1. Click the locked/unlocked Icon located in the Detail Drawer of the Sprint Mobile Broadband in

Section 2C: Menu Options 99To change your lock code:1. Select Menu > Settings > Sprint Mobile Broadband - Novatel Wireless . 2. Click the Chan

100 Section 2C: Menu OptionsTo update your PRL:1. Select Menu > Settings > Sprint Mobile Broadband - Novatel Wireless . 2. Click the Update PR

Section 2D: Troubleshooting Tips 101Section 2DTroubleshooting TipsIn This Section⽧ Problem Causes and Suggestions⽧ Reinstalling the Device Driver⽧ Res

Section 1A: Introducing the Sprint Mobile Broadband USB Modem 3Section 1AIntroducing the Sprint Mobile Broadband USB ModemIn This Section⽧ Package Co

102 Section 2D: Troubleshooting TipsProblem Causes and SuggestionsWhen properly installed, your device is a highly reliable product. Most problems are

Section 2D: Troubleshooting Tips 103Error: Splash Screen is FrozenThe Sprint Mobile Broadband splash screen is frozen..Error: Not in ServiceSprint Mob

104 Section 2D: Troubleshooting TipsError: Connection Gets Dropped (Windows® 2000 and XP)When attempting a data connection with Sprint Mobile Broadban

Section 2D: Troubleshooting Tips 105Windows® 2000To verify that the correct driver is installed:1. Locate the existing driver.2. Update the driver.To

106 Section 2D: Troubleshooting TipsUpdating the DriverClose all Windows programs and open the Control Panel by selecting Start > Settings > Con

Section 2D: Troubleshooting Tips 107Windows® XPTo verify that the correct driver is installed:1. Uninstall the existing driver.2. Install the Windows

108 Section 2D: Troubleshooting Tips7. Right-click Novatel Wireless Expedite EV-DO Modem.8. Select Uninstall from the pop-up menu.9. Click OK to confi

Section 2D: Troubleshooting Tips 109MacintoshTo verify that the correct driver is installed:1. Uninstall the existing driver.2. Install the driver fro

110 Section 2D: Troubleshooting TipsResolving Resource ConflictsYour device requires these system resources:䢇 1 IRQ.䢇 4096 bytes of I/O space.䢇 2 avai

Section 2D: Troubleshooting Tips 1115. Locate the device that you want to disable:䡲 If you want to disable an internal modem, expand the Modem tree by

4 Section 1A: Introducing the Sprint Mobile Broadband USB ModemPackage ContentsYour Sprint Mobile Broadband USB modem package contains the following c

112 Section 2D: Troubleshooting TipsAdditional Troubleshooting ToolsConnection HistoryConnection History provides you with a detailed record of the co

Section 2D: Troubleshooting Tips 113Alert LogThe Alert Log provides a record of all alerts that have been received while establishing and maintaining

114 Section 2D: Troubleshooting TipsThe tests automatically run when the window opens.To view your system parameters, including installed files:䊳 Cli

Section 3Web Access and Location Based Services

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Section 3A: Web Access 117Section 3AWeb AccessIn This Section⽧ Web⽧ FAQsThis section provides information on accessing the Web with your device, and h

118 Section 3A: Web AccessWebAccessing the WebTo access the Web:1. Start Sprint Mobile Broadband by double-clicking the icon on your desktop.2. Click

Section 3A: Web Access 119FAQsHow will I know when my device is ready for data service?Your user name (for example, [email protected]) will be d

120 Section 3A: Web AccessHow can I optimize my settings to achieve faster speeds and send and receive less data while dialing into my company network

Section 3B: Location Based Services 121Section 3BLocation Based ServicesIn This Section⽧ Location and Search Services⽧ Global Positioning System Recei

Section 1A: Introducing the Sprint Mobile Broadband USB Modem 5About This GuideThis user guide is designed to provide you with all the information yo

122 Section 3B: Location Based ServicesLocation and Search ServicesUse Location & Search Services to find the nearest Sprint store, nearby restaur

Section 3B: Location Based Services 123you to use, various GPS applications, such as Microsoft Streets & Trips, using your device. (See “Using you

124 Section 3B: Location Based ServicesUsing your GPS receiver with GPS applicationsIn order to use the GPS COM port on your computer to obtainlocatio

Section 3B: Location Based Services 125FAQsWhat is GPS? The Global Positioning System (GPS) is a term used for satellite navigation systems. More than

126 Section 3B: Location Based Servicesapproximate location for the device. In general, at least three surrounding base stations are required to get a

Section 3B: Location Based Services 127see the Location & Search Services section on page 76 for more details. What does the “Test GPS” button do?

128 Section 3B: Location Based ServicesWhat is the GPS Control Plane?It refers to GPS requests that are executed at the server level via the network.W

Section 3B: Location Based Services 129What is GPS Premium?This GPS mode option is not yet available at this time.GPS Premium allows for enhanced GPS

130 Section 3B: Location Based ServicesHow do I enable GPS?By default Location services are enabled. You can also select or deselect “Enable Location

Section 4Technical Specifications and Regulatory Information

6 Section 1A: Introducing the Sprint Mobile Broadband USB ModemYour Sprint Mobile BroadbandUSB ModemYour Sprint Mobile Broadband USB modem connects to

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Section 4A: Technical Specifications 133Section 4ATechnical SpecificationsIn This Section⽧ CDMA Networks⽧ Environmental Specifications⽧ Mechanical Spe

134 Section 4A: Technical SpecificationsCDMA NetworksThe Sprint Mobile Broadband USB modem operates over a type of wireless network called CDMA (Code

Section 4A: Technical Specifications 135 USB EVDO ModemA USB modem (EVDO device) is a revolutionary new way to access the Internet, while delivering t

136 Section 4A: Technical SpecificationsEnvironmental SpecificationsMechanical SpecificationsOperating temperature 0° C to +45° C (32°F to 113° F)St

Section 4A: Technical Specifications 137Software SpecificationsTransmitter SpecificationsCDMA specification EVDO Rev AData service SupportedSMS (IS-63

138 Section 4A: Technical SpecificationsReceiver SpecificationsHardware SpecificationsReceiving type EVDO and 1xRTTFrequency range 1930 MHZ to 1990 MH

Section 4A: Technical Specifications 139MiscellaneousCertification & Approval FCC (parts 2, 22, & 24, SAR), UL, CDG, etc.

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Section 4B: Regulatory Information 141Section 4BRegulatory InformationIn This Section⽧ WARNING (EMI) – United States FCC Information⽧ WARNING (EMI) –

Section 1B: Getting Started 7Section 1BGetting Started With Your Sprint Mobile Broadband USB ModemIn This Section⽧ Getting Started⽧ The Sprint Mobi

142 Section 4B: Regulatory InformationRegulatory NoticesThis device is compliant with Parts 2, 22, and 24 of the FCC Rules. Operation of this device i

Section 4B: Regulatory Information 143radio communication. However, there is no guarantee that interference will not occur in a particular installatio

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Section 5Safety and Terms & Conditions

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Section 5A: Safety and Notices 147Section 5ASafety and NoticesIn This Section⽧ Important Notice⽧ Safety and HazardsThis section outlines important li

148 Section 5A: Safety and NoticesImportant NoticeBecause of the nature of wireless communications, transmission and reception of data can never be gu

Section 5A: Safety and Notices 149Safety and HazardsDo not operate the Sprint Mobile Broadband USB modem in areas where blasting is in progress, wher

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Section 5B: Terms and Conditions 151Section 5BTerms and ConditionsIn This Section⽧ Subscriber Agreement: General Terms and Conditions of Service⽧ Nova

8 Section 1B: Getting StartedGetting StartedBefore you can begin using your Sprint Mobile Broadband USB modem, you must first:1. Install the Sprint

152 Section 5B: Terms and ConditionsSubscriber AgreementGeneral Terms and Conditions of ServicePlease note these terms may not be the most current ver

Section 5B: Terms and Conditions 153typically those you can access online (for example, picture/video Services, online forums, etc.). Additional terms

154 Section 5B: Terms and Conditionseach line of Service that you terminate early (i.e., prior to satisfying the Term Commitment) or for each line of

Section 5B: Terms and Conditions 155materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the e

156 Section 5B: Terms and Conditionsprorate charges to the date of termination and you won’t receive a credit or refund for any unused Services. Excep

Section 5B: Terms and Conditions 157Deposits & Returning DepositsWe may at any time require a deposit, as a guarantee of payment, for you to estab

158 Section 5B: Terms and Conditionsdesigned exclusively for use on our network and in other coverage areas we make available to you. It will not acce

Section 5B: Terms and Conditions 159depend on your Device’s ability to acquire satellite signals (typically not available indoors) and network coverag

160 Section 5B: Terms and Conditionsterminate Services. If we provide you storage for Data Content you have purchased, we may delete the Data Content

Section 5B: Terms and Conditions 161Services. Charges include, but are not limited to, the monthly recurring charges, usage charges, taxes, surcharges

Section 1B: Getting Started 9Activating and Using Sprint ServiceBefore using your Sprint Mobile Broadband USB modem, you must first set up your Spr

162 Section 5B: Terms and ConditionsData Usage: Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes and megabytes –

Section 5B: Terms and Conditions 163from a third party, may be billed in subsequent bill cycles and result in higher than expected charges for that mo

164 Section 5B: Terms and ConditionsSurchargesYou agree to pay the surcharges, fees and other charges that we assess to recoup our government costs or

Section 5B: Terms and Conditions 165blocking software to prevent SPAM or viruses, limiting throughput, limiting access to certain Web sites, applicati

166 Section 5B: Terms and Conditionsnotify the actual user of your Device that their location may be tracked or discovered. For additional information

Section 5B: Terms and Conditions 167Disclaimer of Warranties WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT AL

168 Section 5B: Terms and ConditionsPROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS,

Section 5B: Terms and Conditions 169the dispute, previous efforts to resolve the dispute, all supporting documents/information, and the proposed resol

170 Section 5B: Terms and ConditionsExceptions To Our Agreement To Arbitrate DisputesEither of us may bring qualifying claims in small claims court. I

Section 5B: Terms and Conditions 171Other Important TermsSubject to federal law or unless the Agreement specifically provides otherwise, this Agreemen

10 Section 1B: Getting StartedUnless your device has been preactivated, the Sprint Mobile Broadband software application will automatically detect

172 Section 5B: Terms and ConditionsNovatel Wireless Limited Warranty and LiabilityNovatel Wireless warrants for the 12 month period immediately follo

Index 173IndexNumerics1xEV-DO network 134AActivating Your DeviceWindows 35Advanced Forward Link Trilateration 78Alert Log 74, 113CClose Button 53

174 IndexMenu Button 50Microsoft Live 88Minimize Button 53Mode 92NNDIS 91Network Adapter 91Novatel Wireless Network Adapter (NDIS) 91Number of

Section 2Installation

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Section 2A: Installing the Sprint Mobile Broadband USB Modem 13Section 2AInstalling the Sprint Mobile Broadband USB Modem⽧ Getting Started⽧ Installing

14 Section 2A: Installing the Sprint Mobile Broadband USB ModemGetting StartedBefore you can use your Sprint Mobile Broadband USB modem, you must:1.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 15System RequirementsThe Sprint Mobile Broadband USB modem is supported on the following

16 Section 2A: Installing the Sprint Mobile Broadband USB ModemInstalling the Sprint Mobile Broadband SoftwareFollow the instructions below to insta

Section 2A: Installing the Sprint Mobile Broadband USB Modem 17䡲 Select the default option, Sprint Mobile Broadband USB Modem by Novatel Wireless, Inc

18 Section 2A: Installing the Sprint Mobile Broadband USB Modeminformation, see Section 1B, Getting Started With Your Sprint Mobile Broadband USB Mo

Section 2A: Installing the Sprint Mobile Broadband USB Modem 19Firmware UpdatesThe first time you attempt to connect your USB modem to your computer,

20 Section 2A: Installing the Sprint Mobile Broadband USB Modemactivated, it will automatically prompt you to activate your device. Click Yes to ac

Section 2A: Installing the Sprint Mobile Broadband USB Modem 212. The Installer program should start automatically (shown below) when you insert the C

Table of ContentsWelcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iIntroduction . . . . . . . . . . . . . . . . .

22 Section 2A: Installing the Sprint Mobile Broadband USB Modem3. The location where the software will be installed is displayed. Click Continue to

Section 2A: Installing the Sprint Mobile Broadband USB Modem 235. Click Continue Installation to complete the installation process. Your Macintosh com

24 Section 2A: Installing the Sprint Mobile Broadband USB ModemInserting and Removing the DeviceInserting the DeviceBefore you connect the device, y

Section 2A: Installing the Sprint Mobile Broadband USB Modem 25Using the External USB Cable and Clip HolderTo use the accessory pair:1. Insert the USB

26 Section 2A: Installing the Sprint Mobile Broadband USB ModemHow to Insert and Use the microSD Memory CardIt is recommended that you completely ex

Section 2A: Installing the Sprint Mobile Broadband USB Modem 27To Save Information on the microSD CardThe process of saving files to the microSD Memor

28 Section 2A: Installing the Sprint Mobile Broadband USB ModemDragging and dropping or copying and pasting1. Go to My Computer and locate the USB m

Section 2A: Installing the Sprint Mobile Broadband USB Modem 29MACINTOSHSaving files from an application1. When saving files directly from an applicat

30 Section 2A: Installing the Sprint Mobile Broadband USB Modem How to view and transfer files from a microSD Card on your device to another compute

Section 2A: Installing the Sprint Mobile Broadband USB Modem 31Windows message will not show if the CD Drive (F:) is already Ejected).10. The Found Ne

2C. Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Overview of Menu Items . . . . . . . . . . . . . . . . . . .

32 Section 2A: Installing the Sprint Mobile Broadband USB Modemauto eject the CD driver and enable the removable storage driver automatically). Plea

Section 2A: Installing the Sprint Mobile Broadband USB Modem 33Windows 20001. Launch My Computer from the Windows Start Menu (optional).2. Insert your

34 Section 2A: Installing the Sprint Mobile Broadband USB Modem– or –䡲 Click Menu in the upper left-hand corner of the Sprint Mobile Broadband windo

Section 2A: Installing the Sprint Mobile Broadband USB Modem 35Activating Your DeviceThe final step to making your USB modem operational is configurin

36 Section 2A: Installing the Sprint Mobile Broadband USB ModemTo activate an account and configure your device on Windows:Connect the device to you

Section 2A: Installing the Sprint Mobile Broadband USB Modem 37network. When activation is first initiated, Sprint Mobile Broadband will display “Prep

38 Section 2A: Installing the Sprint Mobile Broadband USB Modeminterface will display “Mobile Broadband: Searching for service...” followed by an er

Section 2A: Installing the Sprint Mobile Broadband USB Modem 39Activating Your Device: Mac OS XBefore you can use your device on the Sprint network, y

40 Section 2A: Installing the Sprint Mobile Broadband USB Modem2. The Sprint Activation Utility screen appears (shown below). Click Continue.3. The

Section 2A: Installing the Sprint Mobile Broadband USB Modem 414. Click Continue once the Sprint Activation Utility recognizes your device.5. The Spri

Section 5: Safety and Terms & Conditions . . . . . . . . .1455A. Safety and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

42 Section 2A: Installing the Sprint Mobile Broadband USB Modem7. Once you.ve activated your device you can close the Sprint Activation Utility by s

Section 2A: Installing the Sprint Mobile Broadband USB Modem 43Setting up your Mac Network Connection:1. Launch System Preferences from the Apple menu

44 Section 2A: Installing the Sprint Mobile Broadband USB ModemYou are now connected to the Sprint Network. From this window you can connect or disc

Section 2A: Installing the Sprint Mobile Broadband USB Modem 45䡲 A pen and paper to write down your account informationInform your Sprint Customer Ser

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Section 2B: Sprint Mobile Broadband Software 47Section 2BSprint Mobile Broadband SoftwareIn This Section⽧ The Sprint Mobile Broadband Software⽧ The Sp

48 Section 2B: Sprint Mobile Broadband SoftwareThe Sprint Mobile Broadband SoftwareThe Sprint Mobile Broadband software allows you to manage and monit

Section 2B: Sprint Mobile Broadband Software 49Starting Sprint Mobile BroadbandTo launch Sprint Mobile Broadband:䊳 Double-click the Sprint Mobile Broa

50 Section 2B: Sprint Mobile Broadband SoftwareThe Sprint Mobile Broadband WindowSprint Mobile Broadband features its own Custom Main Interface (CMI)

Section 2B: Sprint Mobile Broadband Software 51About the InterfaceThe following application functions are available within the main window of Sprint M

52 Section 2B: Sprint Mobile Broadband SoftwareThe Menu ButtonClicking the Menu button, located in the upper-left corner of the interface, provides a

Section 2B: Sprint Mobile Broadband Software 53The Minimize and Close ButtonsThe Minimize button closes the window but leaves the program running. Whe

54 Section 2B: Sprint Mobile Broadband Softwareunavailable to indicate it cannot be engaged. The signal strength icon is also not visible.Disconnected

Section 2B: Sprint Mobile Broadband Software 55ConnectingIn this state, Sprint Mobile Broadband is attempting to make a connection. During this action

56 Section 2B: Sprint Mobile Broadband SoftwareIndicator AreaThe indicator area displays icons that help you keep track of your signal strength and ro

Section 2B: Sprint Mobile Broadband Software 57The GO ButtonThe GO button is used to establish and cancel a connection. The text on the button changes

58 Section 2B: Sprint Mobile Broadband SoftwareLED OverviewYour device, has an LED light located near the antenna of the device. The light operates as

Section 2B: Sprint Mobile Broadband Software 59System Tray IconsSprint Mobile Broadband displays an icon in the system tray (in the lower-right portio

60 Section 2B: Sprint Mobile Broadband SoftwareEstablishing and Terminating ConnectionsThe Sprint Mobile Broadband interface can be used to establish

Section 2B: Sprint Mobile Broadband Software 61The Sprint Mobile Broadband GPSReceiver WindowSprint Mobile Broadband features a GPS receiver interface

iWelcome to SprintSprint is committed to bringing you the best wireless technology available, and we built our network right from the start, so no mat

62 Section 2B: Sprint Mobile Broadband SoftwareGPS Receiver Connection StatesThe Sprint Mobile Broadband GPS receiver interface also provides informat

Section 2B: Sprint Mobile Broadband Software 63Location Enabled/Privacy OffWhen Location Services is enabled, the Location Services privacy icon will

64 Section 2B: Sprint Mobile Broadband SoftwareSearching After the network successfully validates your privileges, the device will automatically reque

Section 2B: Sprint Mobile Broadband Software 65AcquiredWhen the device is ready to use GPS Location-Based services or GPS (MS-Based) applications the

66 Section 2B: Sprint Mobile Broadband SoftwareGPS Receiver OnThe GO button is unavailable and the Stop button is visible.Press Stop to turn off the G

Section 2B: Sprint Mobile Broadband Software 67Location Disabled/Privacy OnWhen Location Services is disabled, the Location Services icon will be cros

68 Section 2B: Sprint Mobile Broadband SoftwareGPS Indicator AreaThe GPS indicator area displays icons that help you keep track of your GPS receiver a

Section 2B: Sprint Mobile Broadband Software 69Establishing and TerminatingGPS ConnectionsThe GPS receiver interface can be used to establish and term

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Section 2C: Menu Options 71Section 2CMenu OptionsIn This Section⽧ Overview of Menu Items⽧ Menu Item Details⽧ SettingsSprint Mobile Broadband’s primary

iiIntroductionThis User Guide introduces you to Sprint service and all the features of your new Sprint Mobile Broadband USB modem. The guide is divide

72 Section 2C: Menu OptionsOverview of Menu ItemsTo display Sprint Mobile Broadband’s primary menu, click the Menu button at the top left corner of th

Section 2C: Menu Options 73Menu ItemsMenu Item Description For more information, see:Alert LogView information about device errors or failures by date

74 Section 2C: Menu OptionsMenu Item DetailsAlert LogThe Alert Log provides a record of all alerts that have been generated while establishing and mai

Section 2C: Menu Options 75Deleting RecordsTo delete all records in the Connection History:1. From the Connection History window, click Clear.2. You w

76 Section 2C: Menu OptionsTo view information about your system, including installed files:䊳 Click the System Information button. Information obtain

Section 2C: Menu Options 77Once you accept the agreement a series of messages will appear. Your device will attempt to connect and acquire the service

78 Section 2C: Menu OptionsLocation-Based Services use Advanced Forward Link Trilateration (AFTL) while you are indoors or when there are no satellite

Section 2C: Menu Options 79Location Services MenuThe Sprint Location Services menu is displayed when service has been acquired (shown below). From thi

80 Section 2C: Menu OptionsSprint Location & Search menu optionsThe Sprint Location & Search menu gives you the following options to choose fr

Section 2C: Menu Options 81To check for software updates:䊳 Select Menu > Software Updates > Check Now.To enable or disable automatic monthly che

Section 1Sprint Mobile BroadbandUSB Modem Basics

82 Section 2C: Menu OptionsHelpThis menu item provides direct access to an online help file. You can also access the help file from any window within

Section 2C: Menu Options 83SettingsThe Settings submenu allows you to configure Sprint Mobile Broadband to suit your preferences. In the Settings wind

84 Section 2C: Menu OptionsSettings SubmenuThe Settings submenu contains three options: 䢇 General䢇 Sprint Location Services 䢇 Sprint Mobile Broadband

Section 2C: Menu Options 85Sprint Location Services SettingsTo customize your Sprint Location Services settings, select Menu > Settings > Sprint

86 Section 2C: Menu Options䢇 Display ‘Location & Search Services’ on the menu – Select this check box to have this option available from theSprin

Section 2C: Menu Options 87䢇 Auto Start GPS – Select this check box to automatically start GPS Location Services when you connect to the network. The

88 Section 2C: Menu OptionsMapping and Search ServiceThe Mapping & Search Service section is used to set your connection preferences or service se

Section 2C: Menu Options 89GPS ModeThe GPS (MS-Based) Mode section is used to set your GPS connection preferences or service settings. You can select

90 Section 2C: Menu OptionsGPS TestingYou can perform GPS preconnection tests before you connect to the Sprint network. Your device’s GPS receiver mus

Section 2C: Menu Options 91Sprint Mobile Broadband SettingsTo customize your Sprint Mobile Broadband - Novatel Wireless settings, select Menu > Set